Accept Online Debit / Credit Card Payments
When customers are finishing their booking online, they can pay by credit or debit card 24/7. You can also accept card payments in your office or on your mobile.
Direct To Your Bank
Tiqy Pro connects directly to your payment processor to process the card payments, therefore the money goes straight to your bank account and not through any middleman.
We don’t charge you any commissions
There are no limits to the number of payments, and we do not charge you any commissions for payments (*Your payment processor will have associated fees for card payments).
Currencies
Tiqy Pro can work with all of the major currencies around the world. To accept card payments in your currency, you just have to make sure that your payment processor can process that currency.
Cash or Card, the choice is yours!
You can accept a combination of cash and card payments. For example, in your office or your mobile you could accept both cash and card payments, but online you could only accept reservations paid for in full by card. Whichever way you chose to do it, the system will keep track of it all and help you manage your due and paid reservations.
What About Security? You are safe with Tiqy Pro!
Tiqy Pro is fully managed and controlled within a PCI level 1 environment in the Microsoft Azure Cloud. What’s more is that Tiqy Pro never actually saves the card details of your customers so there is no risk.
Frequently Asked Questions
No problem, the Tiqy support team will help you. There are many payment processors to choose from, depending what country you are in.
Yes, you can. Tiqy Pro will issue the refund to the customer’s credit or debit card, and record the transaction so you can see how much is due and how much has been paid for each reservation.
We do not charge any commissions or fees for processing credit cards. But you should be aware that your payment processor will charge you fees for every transaction and maybe a monthly fee too. This is something directly between you and your payment processor. We will of course help you with this and explain how it all works if you would like, just contact us and we will help.
No you do not need a credit card to sign up. You can start using the system on the standard package which is free. If you decide to move to one of the other packages, you will then need to make a monthly payment by credit or debit card.
Once you connect to a payment processor, anybody using your system can process credit cards. Of course, you can control this in the security settings, but if you want, all of your agencies can use the credit card feature and the money will go straight to your bank account, and not to your agencies bank account.
Yes, each reservation can have as many payments as you wish. For example, the first payment might be a deposit by card, then a partial cash payment, then the final payment by card. You can also refund part of the reservation by cash and the other part by card. It is up to you!
Tiqy Pro undergoes rigorous PCI testing to ensure the latest security features are all in place to keep your data and business safe. For additional security, our systems are all running in the PCI Level 1 certified Microsoft Azure Cloud environment. So you can be sure, your business is safe with Tiqy Pro.
This is an unlikely situation as Tiqy Pro supports nearly all of the major payment processors. If for some reason we are not currently connected to your payment processor, we can get connected in less than two weeks, so don’t worry, this is not a problem.
This depends on your payment processor. Some payment processors deliver the funds within 24 hours, and others can be 1 week or 1 month. It is unusual for a payment processor to hold funds longer than 1 month. The average is about 5 to 7 days.